Inside SAPD’s 911 call center: The voices saving lives before help arrives

Behind every 911 call is a call taker, dispatcher and expeditor, trained professionals making split-second decisions under intense pressure. Inside the emergency communications center at the San ...
NBC 10 Philadelphia

Every Single California 911 Call Center Will Receive ‘Future-Proof' Upgrades: Cal OES

The state of California will overhaul all of its emergency call centers with a new technology in hopes of improving its location accuracy and situational awareness. RapidDeploy is a new, cloud-based ...
Laconia Daily Sun

911 communications center construction on time, on budget

The future 911 communications center is taking shape on Meredith Center Road, with state Director of Emergency Services and ...
The Durango Herald

911 call center agreement thaws chilly Durango-La Plata County relations

The city of Durango and La Plata County have settled a yearlong dispute over 911 services and related funding. The two ...
The GW Hatchet

City council advocacy spurs faster response times at DC 911 call center

A year after Foggy Bottom residents raised concerns to local leaders about 911 dispatch delays, the District has seen drastic improvement in call response time and accuracy.
KENS

Inside SAPD’s 911 call center: The voices saving lives before help arrives

SAN ANTONIO — When emergencies happen, most of us dial 9-1-1 and wait for help. But before police officers, firefighters or paramedics arrive, a calm voice on the other end of the line is already at ...