The 2012 election was dubbed “the Twitter election” by spectators, and almost as soon as the polls closed federal agencies and departments began studying how the social network could be leveraged as a ...

Learning agendas are an up-and-coming tool to strengthen a culture of evidence-based decision-making within public agencies. While at the federal level they’re now required of many large departments, ...

Instead of focusing solely on increasing the number of sales a company makes, relationship marketing is all about retaining customers by giving them the most satisfying experience. This form of ...