At Amazon, “Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.” That ...

Amazon founder Jeff Bezos has revealed the No.1 secret behind the company's trillion-dollar success. He said that it can be advantageous for any company if they pay attention to customer instead of ...

Amazon has introduced a stricter performance review process that incorporates adherence to the company’s 16 Leadership Principles (LPs) into employee evaluations, marking the first time these ...