I always thought self-service applications are one of the great ironies of the information age. Consider it from a consumer point of view: companies are turning over their data-entry grunt work to be ...

One of the overarching themes surrounding digital transformation is the need to get infrastructure out of the way of data and application productivity. Whether the mechanism is automation, devops or ...

A software application that allows a user to obtain information or complete a business transaction on the computer that has traditionally required the help of a human representative. Voice response ...

Reliable, secure, self-service access to trustworthy, clean data is at the center of alleviating the data teams burdened by data requests. While self-service data access is straightforward in theory, ...

Recently, I was reading a Salesforce white paper on the customer service expectations of millennials and Gen Z. The data mentioned how "67% of millennials have to re-explain their information while ...

Organizations invest untold amounts of money into software for a variety of business purposes. Marketing departments get web experience management, email marketing, analytics, search and other ...

Cockroach Labs is releasing CockroachDB 24.3, improving resilience and performance, while adding enterprise capabilities such as support of Microsoft’s Active Directory and database triggers.