The following is reprinted with permission from strategicplanningMD.As simple a concept as balanced scorecards are, organizations still have difficulty implementing them effectively. Although the ...

Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...

Parker Hannifin’s manufacturing capabilities span 111 divisions in 45 countries, which presents a unique challenge: How do you measure success? The answer was to institute the Kaplan & Norton’s ...