Ben Xiang, the bank’s chief technology and strategy officer, plans to use AI to automate workflows and add intelligence ...

Most payment systems do not fail loudly - they fail quietly, writes Dr Gulzar Singh ...

Bank Director's 2025 Technology Survey examines decision-making, data strategies and how banks are using artificial intelligence. Community banks have access to valuable customer financial data, but ...

The bank's AI-based virtual assistant, which began development 10 years ago, is now used by 42 million customers and more than 200,000 employees. It does everything from sending wire transfers to ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. This Open Banking-driven collaboration will automate direct debits and ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. These are the findings detailed in a new survey report published by the ...

By Brian AndresileFor many years, access to banking services depended largely on where one lived. If you were based in a ...