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As businesses expand, they typically require a phone system capable of handling more than one call at a time. When you have multiple employees, you want them to be able to make or receive calls as ...

When buying a phone system for your small business, consider that it’s all about the acronyms. For example: Do you know a KSU from a VoIP? Before you buy, it’s good to understand the differences among ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Even for most microbusinesses, a single phone line isn ...

As a business owner, having a reliable and efficient phone system is essential to facilitate communication with customers, team members and partners. There is a wide range of business phone systems ...

No matter what your small business does, voice communication is a critical element of success. Your employees need a secure way to communicate with customers, contact ...

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A hosted VoIP system is the most cost-effective solution for small businesses, costing around $10 to $30 per user, per month if you use existing devices, compared to over $10,000 for an on-premise ...

Switchboard systems have certainly evolved since the early days of the telephone in the late 1800s. They now include numerous features and functions which can significantly improve customer service ...

Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

A functional telephone is arguably the most basic of tools for any business, but that doesn’t make a phone system simple to buy, especially for a business looking to expand beyond a few headsets. As ...