A cover letter, a response to a customer inquiry and a collection letter requesting immediate payment are examples of letters that should follow a business format. Although business letters aren't ...

Businesspeople are busy. They do not want to read long emails, memos, and / or documents to find what they are looking for. Businesspeople expect to receive clear and concise correspondence. Future ...

The art and science of business communication—business writing in particular—has changed tremendously since the advent of the Internet. It continues to change at a rapid pace, driven by ongoing ...

Business writing aims to inform or persuade in clear and readable language. Thinking about your purpose and audience before you create an outline will enable you to focus on the most relevant areas of ...

All writing you do in a business context should be focused on audience needs and expectations. The rhetorical strategies you have learned in first-year composition or its equivalent will be very ...