How to record an iPhone call (and where and when it's legal to do so) ...

Call center software tools have become essential to almost every large-scale business. The software plays a critical role in simplifying customer relationships and improving an overall customer ...

Several months after Google rolled out Call Recording for Pixel 6 and newer devices in the US, the feature is expanding to more countries.

In November, Call Recording for the Pixel Phone app started seeing a broad rollout, and it’s now getting international ...

5 Key Call Center Software Features + How to Judge Them Your email has been sent There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what ...