Using a CDP to supplement lifecycle journey orchestration, marketers will be able to leverage data to respond to their customers in real-time. 2020 saw a global pandemic which forced many companies to ...
SAN FRANCISCO--(BUSINESS WIRE)--ServiceSource® (NASDAQ:SREV), the global leader in recurring revenue management, today introduced an actionable blueprint for customer lifecycle management (CLM). The ...
The iTRACS Customer Value Lifecycle™ is a best-practices deployment methodology designed to help customers unleash continuous business value from their physical infrastructure and maximum return on ...
(First in the two-part series on improving customer lifecycle management in banks) A 1000-mile journey begins with a single step’ – ancient Chinese adage In today’s intensely competitive environment, ...
Highlighting the increasing focus on cross-channel engagement, Retail TouchPoints welcomed retail and industry expert presenters to the Customer LifeCycle Conference (CLC). Sessions offered insight on ...
The Customer Life Cycle Experience belongs to everyone and no one. Every person within an organization who comes in contact with a customer is responsible for carrying the torch of customer service.
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