During the height of the COVID-19 pandemic, almost all contact center agent jobs shifted to a work-from-home model. And now that the pandemic has basically come to an end, many of those jobs have ...

If you're looking for remote work, LinkedIn is still one of the best tools you can use! Many companies today not only po ...

We all understand why companies want to offload their customer service to bots and hard-to-find remote “representatives” distributed all over the world: it saves money. The last resort of customer ...

Some companies are proud of the fact they allow all or most of their workers to telecommute. And then there are other co ...

Some Gen Zers appear to be gravitating toward customer service roles for a better work-life balance. These roles can often be remote, flexible, and relatively well-paid. But they can also be stressful ...

ST. CHARLES, Mo.- Today’s featured job is for a Customer Service Representative with NexRep dealing with home warranties. You’ll be helping customers via phone, talking with real estate agents, title ...