The PtEverywhere online client community is designed to help PT practices influence product development & support ...

If you are like every other leader on the planet, you probably needed to implement some form of business continuity plan during these uncertain times. Regardless of the nature of your organization, ...

It’s important for humans to be part of a community — vital even. Communities have been behind the scenes throughout human history, synthesizing and refining our visions of the future. Naturally, ...

On a quiet Thursday afternoon, Brandon Rainelli walks the aisles of Naser Foods. A customer approaches him to ask where he can find apples. A vendor meets him to sell homemade candies. Rainelli ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, is hosting customers, partners, and industry leaders at Calabrio Customer Connect (C3) in Minneapolis, October 22-25, 2023.

“For the majority of people, the Internet is now the first place they look for answers,” said Sean O'Brien, EVP Strategy and Communications for PGi. “Like iMeet itself, PGi built the iMeet Community ...

I was pleased to see GamesIndustry.biz publish Dale Munk's excellent opinion piece "The Biggest Threat to Online Games" on the importance of customer service. I can only agree with Mr. Munk that poor ...

Permanent customer service offices will progressively resume operations and will officially open from 1 February ...