Customers' fears that they could be forcibly switched onto prepayment energy meters may be putting people off getting smart meters, MPs have warned. Last winter smart meters were used to switch some ...

Millions on prepayment meters could claim ‘emergency cash’ to switch heating on this winter. You can get temporary credit if you can’t afford to top up your meter. Your supplier might add this to your ...

Thousands of energy customers who had prepayment energy meters forced fitted will get compensation or have their debts written off, Ofgem has said. The regulator said eight companies will give payouts ...

Labour has said it wants to put a stop to “outrageous” premiums that energy prepayment meter customers face. Shadow chancellor Rachel Reeves said Labour would end the “unjustifiable” practice that can ...

Soaring energy prices are squeezing homes and businesses across the UK and Europe, prompting leaders to implement support measures such as the UK’s Energy Price Guarantee. Yet it is often unclear to a ...