Salesforce is now making its AI-powered Slackbot available and aims to take over all corporate communication with it.

“The opportunities are endless there,” Karen Fidelak, San Francisco-based Salesforce’s senior director of product management for DevOps Center, told CRN in an interview. Enterprise software vendor ...

PwC announced the launch of its Agentic AI-Powered contact center offering created in collaboration with Salesforce on Oct. 13. The solution aims to help enterprises deliver AI-powered customer ...

Hosted CRM evangelist Salesforce.com Inc. began a new branding campaign this week to draw attention to its customer service support functionality, launching a new Web site at Supportforce.com and ...