Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

Following last week’s newsletters about why the IP contact center is the technology that’s coming up after VoIP, today we’ll look at the pros and cons of a hosted IP contact center solution vs. a ...

IP telephony adoption has progressed slowly for more than a decade, but with hosted voice vendors now offering modular consumption models and shifting away from simply viewing hosted voice as a way to ...

Managed and Centrex and hosted, oh my! For companies looking for an alternative to a premise-based phone system, there are plenty available, and they come in all shapes and sizes. Hosted voice, IP ...

BT and Nortel have unveiled a secure, hosted IP telephony system for large governmental and corporate institutions. BT Hosted Voice is based on Nortel's Communication Server 2000 IP telephony switch ...

ATLANTA--(BUSINESS WIRE)--ControlByNet, (CBN), a leading cloud-based, hosted video security surveillance provider, delivers new customer enhancements while utilizing the benefits and flexibility of ...

An increasing number of businesses are adopting hosted voice services in an effort to avoid the cost and complexity of premise-based solutions, according to a recent study by Frost & Sullivan.

According to a new report by In-Stat, the IP phone market seems to be splitting into two very separate markets- consumer and business. With the rise of mobility and increasing consumer demand to ...

{sloadposition stuart}In addition to supporting its new hosted IP PBX service, the BroadSoft platform supports all Engin's 70,000 VoIP customers. McKeon told iTWire: "we put a lot of work into moving ...