The chatbot revolution has taken the world by storm. Many businesses are incorporating them into a multitude of their processes to increase sales, cut costs, gather data, create long-lasting ...

Chatbots are often considered self-serving tools customers use to obtain answers to their questions. Today, these bots are used for a variety of reasons, some of which include helping with marketing ...

AI has changed our personal lives, answering any question, unleashing our creativity, and delivering tailored insights with a simple prompt. But in the workplace, AI hasn’t yet been so transformative ...

Slackbot, the automated assistant baked into the Salesforce-owned corporate messaging platform Slack, is entering a new era as an AI agent. And Salesforce CTO Parker Harris hopes it will be as viral ...