Panelists discuss how defining and tracking meaningful real-world outcomes ensures accountability and value in MASH management. Panelists discuss how success in MASH management should be measured ...

Most companies wield powerful tools to measure progress and success, including key performance indicators (KPIs) and objectives and key results (OKRs). But organizations use OKRs and KPIs in different ...

The latest audit by the Oregon Secretary of State finds mixed achievement results, with a lack of data making specific conclusions elusive. The Oregon Secretary of State’s Office has released its ...

Participant feedback is generally pegged as the “softer” leg of nonprofit program measurement compared to quantitative approaches like randomized controlled trials (RCTs). Organizations can view input ...

Loyalty programs have been helping organizations retain customers, encourage repeat purchases and promote brand advocacy for decades. However, some organizations still shy away from measuring return ...