Almost every grocer or superstore offers self-checkout lines, but do they offer the ease and convenience they promise? In ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee should be ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also ...

Note: This story has been corrected from an earlier version that incorrectlystated Target was making "new" changes to its self-checkout process. The changes were rolled out in March 2024, and no ...