This workshop reviews the application and use of the Eight-Step Process as a tool for the tactical management of hazardous materials and special operations incidents. Workshop materials and content ...

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Security incident management is a critical control by ISO 27001 standards (Clause A13), and has an equal, if not higher, level of importance in other standards and frameworks. incident management ...

Organizations are relying more than ever on technology and information processes and systems to deliver critical operations. Given this operating environment, the occurrence of incidents resulting in ...

Small and medium-sized organizations without a disaster recovery plan are 40% more likely to close their doors permanently after a disaster. Research from FEMA highlights this alarming reality, ...

In the 1970's, California (U.S.) resources were severely taxed by major wildfire outbreaks. These incidents required the cooperation of multiple agencies that did not usually work together. Many ...

Firefighters who are studying and competing to become company officers are learning the profession at a new level–a level that requires the development of an action plan. And one question that most ...

It's definitely a moment of tension: A customer is unhappy, perhaps irate, and is seeking both attention and satisfaction. Or perhaps he's suffered a major setback—a storm or fire, for example—and is ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...