New AI-powered enhancements to Leaptree Optimize help organisations analyse interactions, spot quality trends, and ...
To create business-critical documents like proposals, quotes and contracts, companies commonly rely on manual methods requiring them to pull data from Salesforce, and copy and paste it into new ...
How to better manage customer relationships with Salesforce: the experience of the IT company Avenga
Managing customer relationships effectively is crucial for a thriving business. Understanding and satisfying customer needs are the foundation for success and competitiveness. But how can this be ...
This article was written in collaboration with Varonis' Nathan Coppinger and Mike Smith, Distinguished Security Architect at Salesforce. It covers how Salesforce Einstein Copilot’s security model ...
Salesforce isn’t wasting any time, as the business resource giant has already added integrations with Slack after acquiring the messaging platform a month ago. To say Salesforce is a powerhouse in the ...
As consumers seek easier and safer shopping experiences, Mastercard (NYSE: MA) and Salesforce (NYSE: CRM) announced a new integration to enhance trust across the ecosystem, helping customers speed up ...
New AI-powered enhancements to Leaptree Optimize allow organisations to analyse 100% of customer interactions, identify quality and performance trends in real time, and drive measurable improvements ...
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