Remote desktop software is critical for many businesses, enabling users to access computers from a remote location. This can be incredibly convenient for a variety of reasons—for example, IT admins ...

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Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

Family support technicians the world over gave a cheer about 18 months ago when Google released Remote Desktop, a free remote-access Chrome extension that let you support PCs from afar. While Google’s ...

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Windows Remote Desktop is an essential tool for connecting to remote computers. And it is a go-to tool for many users who work over RDP. You need to enter the login details of the remote computer, and ...

If you’re anything like me, you spend basically all of your time on “holiday” not with family enjoying a nice cup of cocoa, but rather fixing and setting up all their devices. This can be annoying ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...