Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...

It is convenient to use the remote operation app when teaching the operation method to people who are not familiar with PCs or helping to solve problems, but 'the installation procedure of the remote ...

Remote work has become permanent for many professionals, and it's not going anywhere. However, working remotely comes with ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

Financially motivated cybercriminals abuse the Windows Quick Assist feature in social engineering attacks to deploy Black Basta ransomware payloads on victims' networks. Windows admins have been ...

Should you use Remote Desktop Connection, the Remote Desktop app, or MSRDC Windows Desktop to access Windows 10 PCs remotely? We detail the options and provide some troubleshooting tips in case things ...