Add Yahoo as a preferred source to see more of our stories on Google. A slate of one-star reviews, some from people who admitted they had never even dined at the restaurant, said it all: Customers ...

Name something more British than the awkward moment when one person wants to contest the service charge at dinner and the other just wants to pay the bill and skedaddle The whole situation becomes ten ...

DENVER (KCNC) — When you see a service charge at a restaurant, where do you think that’s going? Employees are now taking legal action against a Denver restaurant group, claiming that 30% of an ...

Failure to make service charge voluntary and to address consumer complaints was held to breach statutory consumer rights.

The consumer authority ruled that adding service charge by default, even after clear judicial guidance, violates consumer ...

A slate of one-star reviews, some from people who admitted they had never even dined at the restaurant, said it all: Customers were not pleased about the service charge. Some seemed viscerally angry ...

“20% charge going back to corporate.” This service charge should not have been a surprise to anyone sitting down at Lobster Shop since it reopened after a $4 million renovation on Tacoma’s waterfront ...