In a recent conversation with General Manager and Senior Vice President of Field Service Management at Salesforce, Paul Whitelam and Vice President of Salesforce’s Business Development Strategy, ...

Salesforce today announced new AI-driven field service capabilities to help dispatchers, technicians, and field service leaders expedite time-consuming processes and increase operational efficiency.

Agentforce for Field Service automates scheduling, paperwork, and reporting — freeing skilled workers to focus on repairs, troubleshooting, and building customer relationships With pre-built topics ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

Discover the top seven field sales software tools for 2026 and compare features, use cases, G2 ratings, and demos to choose the right platform for your sales team.