Satisfaction among self-directed investors remained static in an annual J.D. Power survey released today, indicating investors’ happiness with their self-directed tools wasn’t neatly tied with a ...

Satisfaction among advisors working under an employee model is on the rise, while independent advisor satisfaction dropped in the past year, according to the newest annual survey of advisor moods by J ...

TROY, Mich.--(BUSINESS WIRE)--Live TV streamers are more satisfied than cable and satellite customers, according to the redesigned J.D. Power 2024 U.S. Television Service Provider Satisfaction Study, ...

J.D. Power is sharing the results of its latest U.S. Sales Satisfaction Study. The big takeaways are that tariffs are accelerating the buying process and transparency is driving sales satisfaction.

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

Customer satisfaction scores are on the rise at banks, J.D. Power's latest study shows. Credit unions are, on average, showing higher customer satisfaction scores than at banks. But nearly one-third ...

TROY, Mich.: 1 April 2025 — Better interest rates and lower fees offered by credit unions have been a winning combination to earn consistently high satisfaction scores during periods of economic ...

Could the latest generation of mobile apps and websites hold the keys to solving the decades-old challenge of customer apathy toward life insurance and annuities? According to the J.D. Power 2023 U.S.

TROY, Mich.--(BUSINESS WIRE)--Amid growing uncertainty surrounding the expansion of public charging infrastructure, home charging continues to be a boon for electric vehicle (EV) 1 owners, despite ...