Some things in life seem highly appealing to begin with, only to lose their sheen once you actually experience them for yourself. And for the longest time, that was exactly how I felt about using the ...

Costco is reshaping one of the most sensitive parts of the warehouse experience: the moment you pay. Self-checkout, once a ...

BOSTON – For stores, self-checkout is supposed to be a cost saver. For customers, it's supposed to be a time saver. But is self-checkout still worth it? Suddenly, retailers are not saving as much ...

A study tracked purchases at grocery stores during the rollout of self-checkout between 2008 and 2011. Shoppers were significantly more likely to buy stigmatized items—especially condoms and pregnancy ...

You may have a love or hate relationship with the supermarket's self-checkout lanes. On days when I feel particularly impatient or have a small grocery load, I head for the self-checkout lane, hoping ...

As a growing retailer, you constantly look for innovative ways to enhance the shopping experience while keeping costs in check. The retail environment is dynamic and is pulling in different directions ...

Target is rolling out new self-checkout features, geared toward customers who are blind or have low vision. Target announced on Sept. 26 that it has added new, accessible technology to self-checkout ...

You wouldn’t think we’d need a law to protect human interaction from being programmed out of what’s considered an everyday exercise. But when it comes to checkout lines at grocery stores, that’s ...