The late, lamented catalog showroom retailer Service Merchandise is making a comeback of sorts. The success of a Service Merchandise jewelry Website launched in December has led to the test-mailing of ...

Service Merchandise never would have gone out of business if company officials hadn’t hired Bill Cosby as a pitchman in the late 1980s, the company’s CEO Sam Cusano says. Cosby was still at the height ...

I have very vivid memories about Service Merchandise, a now-defunct business with a unique ordering process focused on catalog inventory. For a kid, that kind of business model was the ultimate ...

Catalog showroom retailing peaked in the early 1980s, and all but a few small companies disappeared by the end of the 1990s. But one former catalog showroom executive isn’t ready to let go of one of ...