Auto Agentic launches automotive’s first coordinated agentic AI system, 75+ specialized agents, data architecture, ...

As margins tighten & tech advances, dealerships must elevate service advisors through training and process discipline to ...

Last week, Standards for Technology in Automotive Retail (STAR) announced the publication of its service scheduling process standards API. STAR highlighted the approved service scheduling API provides ...

EasyCare's Corey Smith outlines how training, coaching and communication can boost service retention and fixed ops profits in 2026.

OKEMOS, MI - February 09, 2026 - PRESSADVANTAGE - Graff Nissan of Okemos recognizes that modern dealership service ...

CDK Global is a leading provider of cloud-based software to dealerships. The company shut down most of its systems “out of an abundance of caution" for customers on Wednesday. Dealerships have had to ...

According to the JD Power 2022 U.S. Customer Service Index (CSI) Study, car dealership service departments must contend with two primary pandemic-related challenges: auto parts supply chain delays and ...

As the auto retail market stabilizes and buyers again take the wheel, it's crucial to understand that today's buyers aren't just looking for a new vehicle; they expect a personal, consultative ...

Buying a car is exhausting. Even when everything goes smoothly, it usually involves hours of negotiating, paperwork, and mental math. By the time you reach the finance office, most drivers just ...