IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

SOMERSET, N.J., May 25, 2021 /PRNewswire/ — VCTI, the broadband and network technology experts, today announced it has joined the ServiceNow Services Partner Program module. This announcement expands ...

Thank you for joining us on "The cloud hub: From cloud chaos to clarity." Oliver de Wilde, Hitachi Energy’s global head of service integration, talks about the company’s implementation of ServiceNow’s ...

Blender maker Vitamix has rolled out its ServiceNow IT service management (ITSM) software beyond the confines of the IT department to automate tasks across the business. The company, which has 900 ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Technology leaders at Argonne National Laboratory have been ...

IT service management (ITSM) is simply how information technology (IT) teams manage all the processes and activities required to design, build, deliver, and support IT services—it encompasses the ...

The economic downtown is pushing more organizations toward defined processes and services to deliver more and better IT services. This discipline is known as IT Service Management, or ITSM. While ITSM ...