ARLINGTON, Va.--(BUSINESS WIRE)--Crossfuze, a leading ServiceNow Gold Partner that works with organizations to reimagine enterprise services to achieve digital transformation, has unveiled a new ...

Less than a week after agreeing to acquire the natural language processing artificial intelligence startup Parlo, ServiceNow Inc. is adding conversational chatbot technology to its Now Platform.

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement Center ...

New Finance Case Management solution uses AI-driven workflows to automate case management requests, eliminating manual work across back-office teams According to IDC, 67% of the projected $227 billion ...

OpenAI and ServiceNow have signed a three-year partnership to embed AI models and autonomous agents into the platform that powers 80 billion enterprise workflows.

This was the main theme of an executive session sponsored by ServiceNow at Becker’s 12th Annual CEO + CFO Roundtable, where Drew Koerner, healthcare chief technology officer of ServiceNow, led a ...

ServiceNow launched conversational bot technology called Virtual Agent that aims to complete work from conversations and resolve issues for customers and employees via automation. Virtual Agent, which ...

ServiceNow Customer Service Management (CSM) solution excels at automating and optimizing front, middle, and back-office processes SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI ...