ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.
ServiceNow launched conversational bot technology called Virtual Agent that aims to complete work from conversations and resolve issues for customers and employees via automation. Virtual Agent, which ...
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ServiceNow fixed CVE-2025-12420, a critical flaw that let unauthenticated attackers impersonate users on its AI Platform.
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