The best helpdesk software is Zendesk, with solid customization tools, exemplary help and support options, and more features than any helpdesk software we tested. However, this doesn’t mean Zendesk is ...

Spiceworks Cloud Help Desk provides simple and affordable tools for managing internal IT in small businesses, but its feature ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Remote desktop software is a critical tool for any IT support team. It enables IT technicians to connect to any remote desktop or device to quickly stop cyber threats and perform maintenance. For this ...

Remote desktop software is becoming increasingly important as organizations move to remote and hybrid work environments. This software enables IT technicians to connect to any remote device from ...

Modern help desk software has to fulfill many requirements nowadays. It must simultaneously satisfy the needs of the customers, the support agents and the company. Customers should feel comfortable ...