CMS is launching a streamlined survey and certification process for psychiatric hospitals, beginning in March. Psychiatric hospitals now undergo two separate on-site compliance surveys, one by the ...

The Centers for Medicare & Medicaid Services will be testing truncated survey processes starting in 2024, part of an effort to make on-site inspections more efficient as the agency deals with multiple ...

The employee survey is a commonly used HR tool to gauge employee sentiment around a wide range of issues related to work experience — from management practices to development opportunities, to ...

A study of nursing home survey teams reveals fewer than half of surveyors working in 2023 had at least four years experience, ...

Results for the survey are based on telephone, face-to-face and online interviews conducted under the direction of Gallup, Kantar Public, Langer Research Associates and Social Research Centre. The ...

When it comes to improving patient care, feedback is the compass that guides healthcare providers in the right direction. But here’s the catch, traditional feedback often fails to capture honest ...