The robots are not coming—they’re already on your team. It’s no longer enough to be a people person. You need to be a bot ...

When planning a trip, the role of travel agencies extends beyond just booking your tickets. They are tasked with ensuring that all elements of your travel experience go smoothly, from accommodations ...

In an industry shift, some travel agencies are dropping their consortium membership to affiliate with a host agency. And those who have made the leap say it has helped reduce administrative and ...

True, as the head of ASTA says, some people will always prefer to use a travel advisor over an online travel website. But in the big picture, how will AI skew the trend? There has been a resurgence in ...

Travel agents, sometimes called advisors, have seen many changes through the years, but the pandemic altered their profession in unimaginable ways. And that upheaval's not dying down anytime soon, ...

Travel is back and better than ever, with the UN World Tourism Barometer reporting that international trips reached 99% of pre-pandemic levels in 2024. Along with this surge in travel, the way guests ...