Verizon, SOS and outages
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Verizon said it would "work through the night until service is restored" and said it would provide "account credits" for any customer who lost service.
Verizon’s outage was extensive, but now the company has offered a $20 credit to affected users. Here are the full details of what happened, and what you should do now.
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Widespread Verizon outage resolved after prompting emergency alerts in Washington, New York City
New York State Assembly member Anil Beephan called on the Federal Communications Commission to investigate the hourslong service outage.
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Why Verizon Wireless customers are getting $20 payouts—as long as they remember to claim them
Key Takeaways Verizon is offering a credit to customers who were affected by its widespread outage earlier this week.Customers can claim a $20 account credit, though the company didn't say whether there is a deadline for claiming it.
In a post on X, officials said the company planned to issue account credits to customers affected by an outage on Wednesday. Some customers were seeing an "SOS" mode, which indicates no cell service,
Verizon has acknowledged a wireless services outage in the U.S. Wednesday afternoon and stated that its engineers are working to fix the problem.
"We are aware of an issue impacting wireless voice and data services for some customers," Verizon posted on social media.
Verizon Wireless said it will provide credits to customers after a widespread outage disrupted mobile communications.
Many Verizon customers are experiencing a major outage on Wednesday, disrupting calling and cellular services across the U.S. The New York-based carrier has acknowledged an issue impacting wireless vo