Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class ...

Amazon has agreed to pay $309 million to resolve a nationwide class action lawsuit alleging that the company improperly denied refunds or recharged customers af ...

Have you heard about the secret Amazon return blacklist? They're quietly banning people who return "too much" — but just how ...

Some of America’s top retailers are busy with a new strategy when it comes to the return of products. Walmart and Amazon, two of the retail giants, are among the two that are changing the process of ...

Every time a box goes back across the counter with an Amazon return label, it drops into a sprawling, largely invisible system that decides whether that item will be resold, donated, dismantled, or ...

Oct 21 (Reuters) - Amazon.com (AMZN.O), opens new tab has agreed to settle a nationwide consumer lawsuit accusing the ecommerce giant of unfair and deceptive practices for failing to issue refunds or ...

Amazon said it's offering customers an extended return window for the 2025 holiday season to make their shopping experience "as seamless and worry-free as possible." Orders placed for "most items" ...

Amazon sometimes issues “return-less refunds” on low-cost or awkward-to-ship items because it’s cheaper to refund you than to pay for the return You can’t ...

Ordering items on Amazon is quick and easy, but returning them can be frustrating. It’s hard to imagine life without online shopping. We’ve grown so accustomed to ordering everything from groceries ...

However, after the dust settles and you've made all your purchases, buyer's remorse could set in. What seemed like a great deal that you couldn't pass up is now something you actually didn't need.