When Google announced that it was consolidating its Voice-over-Internet Protocol (VoIP) instant messaging and video-conferencing services into Google Hangouts, the Electronic Frontier Foundation (EFF) ...
Microsoft has opened up public access to its Messenger IM network via XMPP, enabling Apple and others to build open clients capable of interacting with Microsoft users. In a new "Inside Windows Live" ...
Instant messaging is typically regarded as a social tool, but it also plays an increasingly important role in the workplace as a medium for professional communication. One of the most important ...
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