William Kelly has had it with the online dance of restaurant reservations. A 22-year-old senior at Boston College, he loves ...

How do you tell that your plane ticket is real? If it checks out on the airline’s website, you’re good to go, right? Don’t be sure. Fraudsters are abusing a little-known but decades-old technicality ...

It's become increasingly common for restaurants to charge customers' credit cards even before they step foot into an establishment, let alone order food or drinks. Referred to as a "reservation fee" ...

Q: I have a few questions: Is a hotel reservation a binding contract? Does it make any difference if I don’t make a so-called guaranteed reservation by providing my credit card information? Does it ...

After a long drive from Buffalo to Gananoque, Ontario, Adam Cole's hotel delivered some bad news for him: His reservation was "gone." "I had a confirmation from my travel agent," says Cole, director ...