No one in our industry will soon forget the challenge of unused airline tickets in 2020. With so many cancellations at the outset of the Covid-19 pandemic, systems were not quite in place to automate ...

Do you have a stray Google account that you haven't used in a couple of years? If so, prepare to kiss it goodbye starting next month, unless you jump in to save it. This past May, Google announced ...

As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. As experience-based travel comes back after the pandemic, ...

If you’ve ever found a stray gift card in your car’s glove compartment or the recesses of your wallet, you’re in the company of more than 2 in 5 U.S. adults (43%) with an unused gift card, gift ...

It’s typically better for your credit score to keep an unused credit card open, especially if it’s your oldest line of credit. However, you might be better off canceling the credit card instead if you ...