While e-Commerce sales skyrocket, online returns are growing at an even faster rate. When it comes to online shopping, consumers are three times more likely to return an item they purchased online ...

No matter the size of a business, having a solid returns management strategy is crucial for maintaining customer satisfaction and operational efficiency. Effective returns management helps businesses ...

Bought a foundation shade that didn’t match or a skincare product your skin didn’t love? Ulta’s return policy is surprisingly flexible — even if you’ve used the product. Knowing the rules helps you ...

Four out of ten consumers will return “at least” one online purchase each month, a new report finds. That’s a lot of returns, which presents a challenge for any online stores with tight margins. The ...

ATLANTA — With the holiday season now behind us, many consumers are facing the all-too-familiar task of returning gifts. Whether it’s the wrong size or color or simply not quite what you hoped for, ...

To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...