A retired 911 Communications Manager is on a mission to help make sure families, especially children, are prepared in an ...

AI is helping 911 dispatchers speed up emergency responses, handle non-emergency calls, and translate languages.

After years of low staffing, high call volume, and long wait times, Portland's Bureau of Emergency Communications earned rare ...

The rollout in Atlanta is being led by E-911 Director Desiree Arnold, whose division handles more than a million 911 calls each year, according to the Atlanta Police Department.