Even before the headset’s release, the workforce at Apple Stores was under duress. Trying to get customers interested in the ...

In her new book, Way includes clothing and accessories never photographed for publication, for her readers and to help people ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...

Security tech is a mess of broken readers and glitchy updates; the fix isn't more "innovation," but making sure your ...

IT help desk software enables your support team to track and resolve whatever issues your company's employees encounter.