While only 32 percent of travel managers used AI to assist during the last hotel request-for-proposals season, nearly 70 percent expect to do so in the upcoming cycle, according to a new Global ...

Marriott International has spent the past three years and roughly $1 billion simultaneously replatforming its CRS, PMS and its loyalty platform. As the digital transformation enters its final stage, ...

Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed ...

Lauren (Hansen) Holznienkemper is a lead editor for the small business vertical at Forbes Advisor, specializing in HR, payroll and recruiting solutions for small businesses. Using research and writing ...

China’s growing investment in robotics and artificial intelligence is extending into hospitality in a big way, with Shenzhen-based Pudu Robotics announcing plans to develop what it describes as the ...

Planning a summer trip? AI is transforming hotel stays with digital check-ins and automated services, but WVU says people ...