No sleep” protests have used noise and other tactics to target ICE agents at hotels, leaving the owners, often immigrants ...

What began as a simple attempt to delete an account quickly spiraled into a frustrating marathon of chatbots, customer ...

Discover how hotels food offerings are changing to meet guest expectations and the challenges posed by food delivery apps.

They’re harnessing it to help directors prepare, debate, and decide. by Stanislav Shekshnia and Valery Yakubovich In 2014 Hong Kong–based Deep Knowledge Ventures formally appointed an algorithm to its ...

Artificial intelligence has moved from experimentation to expectation in hospitality. Wyndham Hotels & Resorts’ newly ...