The Philippines' call centre hub status faces jeopardy as poor literacy among children sparks fears of eroding the country's ...

MANILA: The Philippine call centre industry is a juggernaut, employing over a million and generating billions in revenue. Its ...

The boy in the grainy video feed sounded desperate. Subscribe to read this story ad-free Get unlimited access to ad-free articles and exclusive content. “I don’t want to be here anymore,” he said.

Three decades after Connie Britton’s big break, the beloved actor is beaming with gratitude over a “magical” full-circle ...

President Donald Trump said Saturday that he’s not ready to make a deal to end the war with Iran despite the country’s willingness to do so “because the terms aren’t good enough yet,” but declined to ...

SABINE PARISH, La. (KTAL/KMSS) – Job seekers or those looking for training and a fresh start are invited to attend the Sabine Parish Job and Resource Fair on Wednesday, April 8, 2026, from 10 a.m. to ...

Concentrix Corporation (NASDAQ:CNXC) Q1 2026 Earnings Call Transcript March 24, 2026 Concentrix Corporation misses on earnings expectations. Reported EPS is $2.61 EPS, expectations were $2.65.

Hello, everyone. Thank you for joining us, and welcome to the Concentrix First Quarter 2026 Financial Results Conference Call. [Operator Instructions] I will now hand the call over to Elise Brasell, ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

Spectrum is closing its call center in Appleton, according to a Charter Communications notice on March 18 to the Wisconsin Department of Workforce Development. The notice to DWD said Spectrum, the ...

In fact, the typical interview still resembles what it looked like decades ago: a loosely structured conversation in which ...

WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...