Agentic AI is shifting IT service management from conversation to action, enabling automation, faster resolution, and ...

IT service management (ITSM) forms the backbone of enterprise IT operations, handling everything from incident management and change requests to asset monitoring and user support. Yet, traditional ...

FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter ...

(MENAFN- EIN Presswire) EINPresswire/ -- "Cloud IT service management (ITSM) market to surpass $23 billion in 2030. In comparison, the Cloud Services market, which is considered as its parent market, ...

Explore the best data analytics tools for enterprises in 2026 that harness AI and advanced analytics to improve data-driven decision-making. Uncover key features, pricing, and ideal use cases to boost ...

NOW shares drop 31.7% YTD amid AI-native competition and slower growth, even as its expanding AI platform and $600B TAM fuel demand.

Xpertnest Ltd. has launched xIQ, an AI-driven AIOps platform that aims to enhance enterprise IT operations through automation ...

A Gartner survey reveals the bulk of AI projects in I&O stall before they achieve ‘meaningful’ quantitative returns.

Harvest Licenses and Optimize Spend: Identify and recover underutilized licenses by comparing purchased entitlements against actual user login activity. Software Asset Management (SAM) tracks software ...

BOSTON, March 31, 2026 /PRNewswire/ -- Vivantio, a flexible IT service management (ITSM) platform designed for modern service organizations, has secured a majority investment from Oakman, a privately ...

The AI-powered intranet built to unify the digital workplace was named a Leader among top vendors in the market ...