Discover how voice AI is transforming customer interactions in the BFSI sector. Learn the latest trends and best practices to ...

A lot of GenAI IVR failures don’t come about because the model was too basic. They happen because the system wasn’t governed ...

MADURAI: When V Nivitha of Madurai picked up her ringing phone around 12.30 pm on Sunday, she did notice the spam warning, ...

After years of steering customers away from phone calls to cut costs, businesses are warming to voice AI agents capable of ...

Deadline for Iran has been paused after President Donald Trump accepts Pakistani Prime Minister Shehbaz Sharif's proposal for ...

On this "Face the Nation with Margaret Brennan" broadcast, NASA Administrator Jared Isaacman and retired Gen. Frank McKenzie ...

India's 1.4 Billion Consumers Are Being Reached in Real Time, and the Businesses That Understand This Are Growing Faster Than Ever ...

Elizabeth Goodspeed speaks with creative director Gail Bichler about magazine’s first redesign in nearly a decade, and how the publication is adapting to a transformed media landscape.

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For conversational interaction to work, voice is merely the top layer. Underneath is a stack most organizations underestimate.

Axon announced the launch of Axon 911, a new platform designed to support the full emergency communications lifecycle, from ...

Kokoro 82M is an 82-million-parameter text-to-speech model that beats many TTS APIs while running locally on CPUs, including ...