When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

These guides will help you find your way around several generations of Microsoft’s Office apps for Windows — and Windows itself. Need to get up to speed on the latest features in Excel? Wrestling with ...

You can treat most minor or first-degree burns at home with remedies such as cool water, cool compresses, and aloe vera. Medical treatments may be necessary for other burns. Here’s what to do if you ...

Concentration is the mental effort you put into a task. You might lose concentration due to distractions, lack of sleep, aging, or health conditions. Consider talking with a doctor or therapist if ...

I’ve been writing about consumer technology and video games for more than a decade at a variety of publications, including Destructoid, GamesRadar+, Lifewire, PCGamesN, Trusted Reviews, and What Hi-Fi ...