'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start

Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry ...
Mother Jones

Polling Has an AI Respondent Problem

And there are bias issues. Cornell AI ­researcher Angelina Wang found that bot respondents not only portray marginalized ...

Beyond earned media: A new PR playbook

At Intrepid Travel, we’ve thought a lot about our new PR playbook. We have an in-house team of more than 20 communications ...

Levelpath Named a Representative Vendor in 2026 Gartner(R) Market Guide for Sourcing Applications

Levelpath, the AI-native procurement platform, has been named a Representative Vendor in the 2026 Gartner (R) Market Guide for Sourcing Applications.

Trustpilot : Tax Refunds May Not Fuel a Spending Surge This Year, New Survey Finds

Trustpilot, the world's largest open feedback platform, today released the results of annual season survey data revealing that many Americans ...
Bloomberg L.P.

JPMorgan Halts Qualtrics $5.3 Billion Debt on Software Pain

A group of banks led by JPMorgan Chase & Co. halted a $5.3 billion debt deal for software firm Qualtrics International Inc. after failing to win over investors amid deepening anxiety surrounding ...
The Financial Times

JPMorgan halts $5.3bn Qualtrics debt deal as AI fears chill demand

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. JPMorgan Chase and Wall Street banks suspended more than $5bn of debt sales for customer service software group ...
Reuters

Back-to-back Qualtrics, EA debt sales to test debt investors' appetites in volatile market

March 18 (Reuters) - A group of banks led by JPMorgan Chase (JPM.N), opens new tab plans to market a debt package tied to software firm Qualtrics' purchase of peer Press Ganey Forsta after concluding ...
Seeking Alpha

JPMorgan-led banks halt $5.3B debt to Qualtrics amid AI-related software rout - report

A JPMorgan Chase (JPM)-led banking group has halted a $5.3B debt deal for the software firm Qualtrics International amid concerns related to AI disruption, Bloomberg News reported, citing people ...
The White House

ESTABLISHING THE TASK FORCE TO ELIMINATE FRAUD

Section 1. Purpose and Policy. American taxpayers fund a vast benefits system for citizens in need that includes housing, food, medical care, cash assistance, and more. States administer these ...
The Verge

Gemini’s task automation is here and it’s wild

The Galaxy S26 Ultra is one of the first devices to offer the feature. The Galaxy S26 Ultra is one of the first devices to offer the feature. is a senior reviewer with over a decade of experience ...
The White House

Fact Sheet: President Donald J. Trump Establishes the Task Force to Eliminate Fraud

ESTABLISHING THE TASK FORCE TO ELIMINATE FRAUD: Today, President Donald J. Trump signed an Executive Order creating the Task Force to Eliminate Fraud, which will advise the President and coordinate ...