What Bloomberg did for financial markets, RateIQ(TM) is doing for insurance claims--starting now. TAMPA, Fla., Apr. 9, 2026 /PRNewswire/ -- VIP Software a leader in claims workflow and intelligence ...

Danny Meyer, Shake Shack founder and Union Square Hospitality Group CEO, shares on legendary customer service and hospitality ...

Concierge services are no longer just a luxury add-on. They are increasingly used as a practical retention layer, helping financial brands build stronger ...

Lawmakers will have to queue alongside regular passengers.

The Federal Communications Commission wants to bring customer service back to the U.S. The agency proposed new rules Thursday that could require phone, internet and cable companies to disclose a ...

VIP Tires & Service has expanded operations in Connecticut with the acquisition of Lyons Auto Service, in West Hartford. It’s VIP’s fourth acquisition in the Constitution State. VIP, which is based in ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...